Shipping policy

Shipping Policy

Welcome to the Shipping Policy of Farsummit! We strive to ensure you have a seamless shopping experience. Below are the details regarding our shipping process.

Shipping Details

Stage Duration Cost
Order Processing Time 1-3 Business Days Free
Shipping Time 6-10 Business Days Free
Total Delivery Time 7-13 Business Days Free

Order cutoff time: 6:00 PM (GMT+1) Monday to Friday.

Please note that during busy periods such as public holidays, delivery times may be longer.

Shipping Partners

We work with trusted shipping partners to ensure your order is delivered safely and on time. Our main shipping partners are DHL and PostNL for all deliveries within the Netherlands.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order on our Order Tracking Page using the tracking number provided.

Customs and Import Taxes

For orders outside of the Netherlands, customs duties and import taxes may apply. These costs are the responsibility of the customer and must be paid at the time of delivery.

Address Changes

If you wish to change your delivery address after placing an order, please contact our customer service as soon as possible at info@farsummit.com. We will do our best to accommodate the change, but we cannot guarantee this if the order has already been processed.

Undeliverable Packages

If a package cannot be delivered due to an incorrect address, refusal of delivery, or failure to collect at a collection point, we reserve the right to charge return and reshipping costs.

Customer Service

If you have any questions about our return policy, please contact our customer service via info@farsummit.com. We will do our best to respond to your inquiries within 2 business days.

Contact Information

Company Name: Farsummit
Chamber of Commerce Number: 95533745
VAT Number: NL005158897B20
Physical Address: Oostvaardersdijk 20, 8243PA, Lelystad, Flevoland, Netherlands
Email Address: info@farsummit.com
Phone Number: +31 6 23539457

Customer Service Opening Hours:

We are available to assist you during the following times (GMT+1):
Monday to Friday: 09:00 - 18:00
Saturday and Sunday: Closed

For more information, please visit our FAQ Page or Contact Page.

Track your order anytime at our Order Tracking Page.