01
How long will it take to receive my order?
We process all orders within 1 to 3 business days . Delivery within the Netherlands usually takes 6 to 10 business days. You’ll receive a tracking number as soon as your gear is on its way.
02
What are the shipping costs?
Shipping is free within the Netherlands.
03
Can I return my order?
Yes, you have 30 days to return your order. Just make sure the product is unused and in its original condition. Email us at info@farsummit.com to start your return.
04
When will I get my refund?
Once we’ve received and inspected your return, we’ll refund the full amount to your original payment method within 7 business days.
05
What if my item arrives damaged?
That shouldn’t happen, but if it does, send us a photo and your order number within 48 hours to info@farsummit.com and we’ll make it right.
06
Which payment methods do you accept?
You can securely pay with iDEAL, Bancontact, PayPal, credit card, or Klarna (pay later).
07
Are your products sustainable and high quality?
Definitely. Every item is carefully selected and tested for durability, functionality, and comfort. Only top-tier gear makes the cut.
08
Can I change my order after placing it?
If your order hasn’t shipped yet, we’ll do our best to help. Just contact us as soon as possible at info@farsummit.com.
09
Do I get a warranty on my gear?
Yes, all products come with a 2-year legal warranty against manufacturing defects. And for heavy-use outdoor gear, we’ll always work with you to find the best solution.
10
I didn’t receive my order confirmation. What should I do?
Check your spam folder first. Still nothing? Email us at info@farsummit.com and we’ll look it up right away.
Still have questions? contact us.
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